Accommodation Users

Privacy Policy for SITU's Accommodation Users

At SITU, we respect your personal data. This Fair Processing Notice explains how we will use your personal data as one of our accommodation users.

OUR CONTACT DETAILS


Our head office address is:
SITU Living Ltd
Unit 3
Ulysses House
Ulysses Park
Heron Road
Exeter
EX2 7PH         

               
Our Data Protection Officer is Chris Richardson and he can be contacted at chris.richardson@situ.co.uk 

 

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?  HOW WILL WE USE THAT PERSONAL DATA?

At SITU, we take data protection very seriously, particularly for our accommodation users.  When you are become a potential accommodation user, we will collect and process your personal data in order to arrange suitable accommodation for you. We start by collecting your name, address, phone, and email. These may be business or private or both.

The data we have about you is stored in our email server and then entered into our systems.

During the process of finding you appropriate accommodation we will send your data to an appropriate accommodation provider to arrange viewings. These providers are based all over the world and if you are looking for accommodation outside the EU/EEA then we will send your personal data to those companies.  

Some countries require us to send a copy of your passport when booking accommodation. If this is the case, then we will request a copy of your passport and inform you to where the copy will be sent.

We aim to ensure all of our accommodation suppliers sign “EU model contracts” which commit them to treating your personal data as carefully as we do. For more information you can email dataenquiries@situ.co.uk.

 

WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

We need a legal basis in order to process your personal data.  Most of our processing is done because we have a legitimate interest in doing so.

We will process the following personal data because we have a legal obligation to do so:

- a copy of your passport

We will process the following personal data because we believe that we have a legitimate interest in doing so:

- your personal data provided when we are asked to find you accommodation. Our legitimate interest is finding the accommodation you require.

You have the right to object to our processing your data using legitimate interest.  Please speak to us if you have any concerns.

 

DO WE USE ANY AUTOMATED DECISION MAKING?

We do not use any automated decision making.

 

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

 

We share your data with:

  • Our software providers, (eg our CRM provider)
  • Accommodation providers deemed suitable

 

DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE OF THE EU OR EEA?

Yes. During the process of finding you appropriate accommodation we will send your data to multiple accommodation providers. These providers will be based all over the world and if you are looking for accommodation outside the EU/EEA then we will send your personal data to those companies. 

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

 

We will hold your data for as long as you remain a contact for our mutual or future business, plus 3 years. If you are no longer the most appropriate contact then please let us know.

 

YOUR RIGHTS AS A DATA SUBJECT

The GDPR gives you rights as a data subject. You have:

1. the right to request from us access to your personal data;

2. the right to request from us rectification of your personal data;

3. the right to request from us erasure of your personal data;

4. the right to request from us restriction of processing your personal data;

5. the right to object to our processing of your personal data;

6. the right of data portability;

7. if we are processing your personal data on the basis of your consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on your consent before you withdrew it; and

8. You have the right to complain to the ICO.

More information on your rights can be found in Chapter 3 of the GDPR.