Accommodation Users

At SITU Living Ltd, we respect your personal data. This Fair Processing Notice explains how we will use your personal data when you are one of our accommodation users.

OUR CONTACT DETAILS

Our head office address is:

Unit 3, Ulysses House, Ulysses Park

Heron Road, Exeter

EX2 7PH

Our Data Protection Officer is Jody Kennard and she can be contacted at jody.kennard@situ.co.uk.

 

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU? HOW WILL WE USE THAT PERSONAL DATA?

At SITU, we take data protection very seriously, particularly for our accommodation users.  Once you have become a potential accommodation user, we will collect and process your personal data to arrange suitable accommodation for you. We start by collecting your name, address, phone, and email. These may be business or private or both.

The data we have about you is stored in our email server and then entered into our systems.

During the process of finding you appropriate accommodation, we will send your data to an appropriate accommodation provider to arrange viewings. These providers are based all over the world and if you are looking for accommodation outside the EU/EEA then we will send your personal data to those companies. 

Some countries require us to send a copy of your passport when booking accommodation. If this is the case, then we will request a copy of your passport and inform you where the copy will be sent.

We aim to ensure all of our accommodation suppliers sign “EU model contracts” which commit them to treat your personal data as carefully as we do. For more information, you can email dataenquiries@situ.co.uk.

 

WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

We need a legal basis in order to process your personal data.  Most of our processing is done because we have a legitimate interest in doing so.

We will process the following personal data because we believe that we have a legal obligation in doing so:

  • a copy of your passport.

We will process the following personal data because we believe that we have a legitimate interest in doing so:

  • your personal data provided when we are asked to find your accommodation.

You have the right to object to our processing your data using legitimate interest. Please speak to us if you have any concerns.

 

DO WE USE ANY AUTOMATED DECISION MAKING?

We do not use any automated decision making.

 

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We share your personal data with:

  • our software providers.
  • accommodation providers deemed suitable.
  • our cloud service providers.

 

DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE OF THE EU OR EEA?

Yes. During the process of finding you appropriate accommodation we will send your data to multiple accommodation providers. These providers will be based all over the world and if you are looking for accommodation outside the EU/EEA then we will send your personal data to those companies. 

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

We will hold your data for as long as you remain a contact for our mutual or future business, plus 3 years. If you are no longer the most appropriate contact, then please us know.

 

YOUR RIGHTS AS A DATA SUBJECT

The GDPR gives you rights as a data subject. You have:

1.   The right to request from us access to your personal data;

2.   The right to request from us the rectification of your personal data;

3.   The right to request from us the erasure of your personal data;

4.   The right to request from us restriction of processing your personal data;

5.   The right to object to our processing of your personal data;

6.   The right of data portability;

7.   If we are processing your personal data on the basis of your consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on your consent before you withdrew it; and

8.   You have the right to complain to the ICO.

More information on your rights can be found in Chapter 3 of the GDPR.