Cookies

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

WHAT ARE COOKIES?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won't be asked again)
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

HOW DO WE USE COOKIES?

Universal Analytics

Name

Purpose

Expiry

_ga

This helps us count how many people visit our website by tracking if you’ve visited before

2 years

_gid

This helps us count how many people visit our website by tracking if you’ve visited before

24 hours

 

_gat

Used to manage the rate at which page view requests are made

10 minutes

 

Google Analytics

Name

Purpose

Expiry

_utma

Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to our website or to a certain page

2 years

 

_utmb

This works with _utmc to calculate the average length of time you spend on our website

30 minutes

 

_utmc

This works with _utmb to calculate when you close your browser

 

When you close your browser

_utmz

This tells us how you reached our website (for example from another website or a search engine)

6 months

 

YouTube Videos

Name

Purpose

Expiry

_use_hitbox

This is a randomly generated number that identifies your browser

When you close your browser

 

VISITOR_INFO1_LIVE

Lets Youtube count the views of embedded Youtube videos

 

9 months

 

 

Vimeo Videos

Name

Purpose

Expiry

__utma, __utmb, __utmc, __utmv, __utmz, last_page, embed_preferences, has_logged_in, stats_start_date, stats_end_date, CAL, GAPS, N_T, S_adsense, adsenseReferralSourceId, adsenseReferralSubId, adsenseReferralUrl, adsenseReferralUrlQuery, APISID, HSID, NID, PREF, SAPISID, SID, SNID, SSID

Vimeo sets a number of cookies on any page that embeds a Vimeo video. While we have no control over these cookies, they include a mixture of pieces of information to measure the number and behaviour of Vimeo viewers, to hold information about current viewing video settings as well as a personal identification token, if you are logged into Vimeo. Furthermore, a set of cookies regarding Google Adsense advertising campaigns might be set, which contain identifiers that record user browsing behaviour.

There are some cookies that expire 10 years after first viewing a Vimeo video while most of them expire between a few days for up to two

 

Google Maps

Name

Purpose

Expiry

SID, SAPISID, APISID, SSID, HSID, NID, PREF

Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.

Most of the cookies expire 10 years after your last visit to a page containing a Google Map.

 

Google AdWords

Name

Purpose

Expiry

Google Remarketing: There isn’t a specific cookie for Remarketing because it’s third party, but some examples of cookies that Google might use are IDE, ANID, DSID, FLC, AID, TAID, and exchange_uid. You can find out even more about the types of Google Cookies here: https://policies.google.com/technologies/types

Used to distinguish users - the Google Remarketing cookie enables us to distinguish who has visited specific pages on our website so we are then able to advertise relevant content back to them.

18 months

 

Hotjar

Name

Purpose

_hjIncludedInSample           

This cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

 

Admin Authentication

Name

Purpose

fuelcid

The session class allows you to maintain state for your application in the stateless environment of the web. This cookie is used to store the session.

 

HOW TO CONTROL COOKIES

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.