Cancellation policy

6. Cancellation
Any cancellation made by the Client for whatever reason shall be in writing and addressed to Rycote Apartments Ltd. The effective date of cancellation will be the date that the written instructions are received by us. The following cancellation charges shall apply:
 More than 8 weeks before the commencement of the booking: loss of 1/3 of the booking cost (paid as a booking deposit) plus the booking fee.
 Less than 8 weeks before the commencement of the booking: the full cost of the booking and the booking fee.
Rycote Apartments Ltd. strongly recommends that all clients take out cancellation insurance.
7. Alternative Accommodation
Rycote Apartments Ltd. reserves the right to refuse any booking without stating a reason or to cancel, modify or alter arrangements made by the Client. In the unlikely event that the accommodation ceases to be available for the period of the booking, then Rycote Apartments Ltd. shall try to arrange alternative accommodation and if this is not acceptable to the Client, all monies paid shall be refunded to the Client in full, and the liability of Rycote Apartments Ltd. shall then cease.
8. VAT
VAT where applicable is included in the prices shown at the current rate at the time of going to print. Rycote Apartments Ltd. reserves the right to adjust this should legislation require. If you require a VAT invoice for rental please contact us.
9. Arrivals/Departures
Rentals commence, unless otherwise specified, at 3pm on the day of arrival and terminate at 10am on the day of departure. Arrivals are normally between 3pm and 6.30pm. Departures should be by 10am. If you wish to arrive or depart outside these hours this can, in most cases, be accommodated, but it is essential to contact the Office as it may incur a small additional charge.
10. Party Details
The number of persons occupying the property must not exceed the maximum numbers stipulated. Prices for each property are based on a certain number of guests. Parties wishing to accommodate more guests than the recommended number of occupants must pay an additional surcharge. This feature is only available on certain properties and must be booked in advance. Please ask Rycote Apartments Ltd. to include this feature when booking your stay. There will be an additional charge for each extra guest. Sub-letting, sharing or assignment is not permitted.
Only those listed on the booking form may occupy the premises. The person who completes the booking form certifies that:
 The signatory is authorised to agree to the booking conditions on behalf of all persons on the booking form including any changes
 The signatory must be over 21 years of age and there must be at least one adult occupying the property.
 The signatory has agreed to take responsibility for the occupying party, or if not personally occupying the property, the first listed adult member of the party is deemed responsible as lead member.
11. Complaints
All complaints should be notified to our office immediately. We will not entertain a complaint once a property has been vacated. Rycote Apartments Ltd. reserve the right to investigate and resolve any problems during tenancy without refund or compensation.
12. Care of the Property
The Client shall take all reasonable and proper care of the property and its contents. They should be left in the same state of repair or condition at the end of the rental period as at the beginning. A charge may be made if additional cleaning is required. We understand that accidents may happen – please notify us as soon as you can – this may reduce any charges incurred.
Properties are fully furnished and equipped and under no circumstances should guests move their own furniture, mattresses or equipment in during their stay. The properties are equipped according to an inventory list and do not have space for storing or bringing in furniture and equipment and this can result in damage to walls.
Breakage or Damage - The Client is legally bound to reimburse the Owner for replacement or for repairs on demand.
13. Pets
No pets are allowed under any circumstances.
14. Liability
Rycote Apartments Ltd. shall not be under any liability to the Clients or third parties for any loss or damage arising from any breach of contract, negligence, misrepresentation or otherwise.
15. Warranties
Rycote Apartments Ltd. does not warrant and is not responsible for the accuracy of any verbal information given or statements made by its agents.
16. Right of Entry
The Owner and Rycote Apartments Ltd. shall be allowed the right of entry to the property at all reasonable time for purposes of inspection.
17. Legal
Rycote Apartments Ltd. cannot accept liability for happenings outside its reasonable control such as breakdown of domestic appliances, plumbing, wiring, temporary infestation of pests, damage resulting from exceptional weather conditions resulting in loss, injury or accident.
18. General
All properties are used as accommodation and therefore exempt from security of tenure under the Rent Act.
All of our properties are non-smoking properties