Cancellation policy

Cancellation / Amendment of Booking
If you need to cancel or amend your Booking, you must write to us or email us as soon as possible. A cancellation or amendment will not take effect until we receive confirmation from you. The cancellation policy described in your email confirmation (“Cancellation Policy”) applies to your Booking and KH Homes Ltd will refund any amounts due to you in accordance with the agreed Cancellation Policy.
In the event that:
any balance required from you is not paid in accordance with the timeframes set out in the Cancellation Policy; or
you do not arrive at the property within 24 hours of your arrival time without notifying us,
then we shall be entitled to treat your Booking as being cancelled by you and the Cancellation Policy shall apply.
If we cancel or amend your Booking
We would not expect to have to make any changes to your Booking once it is agreed between you and us, but sometimes problems occur and we do have to make alterations or, very occasionally cancel Bookings.
If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your Booking. If we cancel your Booking, KH Homes Ltd will refund you any fees you have already paid to KH Homes Ltd. However, we will not be liable to refund you for any fees you may have paid to any third party in connection with your stay (including, without limitation, fees for travel, entertainment, activities or insurance).
Cancellation Policy
Reservation can be cancelled free of charge up to 7 days prior to arrival date.. Cancellation requests need to be made in writing if a reservation was made with KH Homes Ltd directly. If a reservation was made via a 3rd party website, it is necessary that the agent is notified and a cancellation form is sent through via email. Otherwise the booking will remain active and deposit will be charged accordingly.
Full payment is refundable if the reservation is cancelled 7 days prior to arrival date.
After this time, 20% balance is taken for all bookings and it becomes non-refundable.
Early departures are treated as cancellations and the Guest is not entitled to a refund for the remaining number of nights if the cancelled period is shorter than 14 nights.
Non-arrivals are treated as cancellations and you will not be entitled to a refund.

Overview

With a smart and uncluttered – yet still family – feel, Castle Avenue serviced accommodation in Rochester is a great three bedroom property for a short stay. It is in a peaceful residential area and neatly fits in a fully equipped kitchen, a dining space with a six-seat table and also a sitting area with cable TV. There is some wardrobe storage in the bedrooms, while the property also has some additional space in the form of a conservatory, as well as a back garden with a small lawn.

Key Features View All Facilities

  • Weekly

  • Wi-Fi

  • Fully Equipped Kitchen

  • In Apartment

  • Cable

  • Self Check-In

  • On-Street

  • Linen and Towels

Booking info

Check-in 4pm

Checkout 10am

Self Check In With Key Safe

Parking On-Street

facility carry charge Some features carry a charge prices

This map is for guidance and may not display the exact location of the property

Location

Castle Avenue
Rochester
Kent
United Kingdom
ME1 2DU

Castle Avenue is around a 15-minute walk from Rochester Railway Station, which offers southeastern and Thameslink services to destinations including St Pancras International, London Victoria and Ramsgate. Close to the railway station is the High Street, which has a good concentration of places to eat, while the property is also convenient for travelling to other Medway towns, particularly Chatham and Gillingham.

 

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Other Features

* Minimum Stay 7 Nights
total price 300

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