Cancellation policy

Please see attached for an updated version of the Clarendon Terms & Conditions of Business with Distributors & Agents 2017. Changes relate specifically to the below, in bold:

4. CANCELLATION & ALTERATIONS TO BOOKINGS
4.1. A cancellation charge will not apply and a full refund will be given where the appropriate notice, as set out below, of the cancelled booking has been received and acknowledged by us by email.
4.2. Should you wish to cancel or significantly alter a booking for accommodation, you will need to provide the below amount of notice, prior to your booked arrival date:
4.2.1. Stay of 7-30 nights = 7 days’ notice required
4.2.2. Stay of 31 nights or more = 14 days’ notice required
4.3 Should you fail to provide the appropriate notice, the cancellation charge that will be applied is inversely proportional to the amount of notice given. Examples listed below:
4.3.1 Stay of 7-30 nights = 7 days’ notice = no charge, 6 days’ notice = 1 night charge, 5 days’ notice = 2 night charge, and so on
4.3.2 Stay of 31 nights or more = 14 days’ notice = no charge, 13 days’ notice = 1 night charge, 12 days’ notice = 2 night charge, and so on
4.4 Where a Guest wishes to depart before the booked departure date, the cancellation fee and notice periods stated above will apply. All notice periods are calculated from the revised departure date.
4.5 Where a Guest wishes to extend the period of stay in the Property, notice by email should be given to us as soon as possible.
4.6 We cannot guarantee any extension, which is subject to availability of the Property. An alternative apartment may be offered if the Property has been booked for all or part of the required extension period.
4.7 We reserve the right to charge a different price for the Property for any period of extension. Payment for the extension period will be required immediately that we confirm the availability of the Property or alternative apartment(s) to the Guest or to you.
4.8 These Conditions apply to any extension of the booking in the same way that they apply to the original booking.
4.9 Failure to check in on the date of arrival and/or any cancellations of bookings (or part bookings) owing to disruption to or cancellation of your travel arrangements, whether caused by an act of God, industrial action, or other circumstances not being the fault of Clarendon will not reduce or cancel your liability for the full cost of the booking, and if applicable, cancellation charges will apply in accordance with this paragraph. You are therefore advised to take out adequate insurance to cover your losses in such situations.

Overview

Wraysbury Hall is a beautifully restored Jacobean-style manor house, set amongst four acres of regal landscaped gardens with views of the River Thames. The apartments range from studio to three bedroom serviced apartments, meeting a variety of different needs for the business traveller. Each apartment comes with free WiFi and Freeview TV which can be enjoyed in the lounge. The kitchen enables guests to prepare meals, and the dining/living area makes entertaining friends easy.

Key Features View All Facilities

  • Weekly

  • Wi-Fi

  • Fully Equipped Kitchen

  • Communal Laundry Room

  • Freeview

  • 8 Hour Reception

  • On-Site

  • Linen and Towels

Booking info

Check-in 3pm

Checkout 10am

Self Check In With Key Safe

Parking On-Site

facility carry charge Some features carry a charge prices

This map is for guidance and may not display the exact location of the property

Location

Ferry Lane
Staines
United Kingdom
TW19 6HG

From the Wraysbury Hall Apartments, London’s Heathrow Airport is reachable in a few minutes by car, making it ideal for those planning flights during their stay, or arriving by plane. Staines railway station can be found a five minute drive, or taxi ride, away with regular journeys to central London. The apartments are located close to the M25 also making travel by car extremely convenient, with easy access to the M4, M3, and M1.

 

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Other Features

* Minimum Stay 7 Nights
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